Effective Date: 9.9.2024

At RobusteMentality, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

1.1 Personal Information: We collect personal information that you voluntarily provide to us when you register on the website, book sessions, or engage in communication with RobusteMentality. This may include your name, email address, phone number, and payment details.

1.2 Automatically Collected Information: We may also collect certain information automatically, such as IP addresses, browser types, and usage data when you visit our website.

2. How We Use Your Information

2.1 Service Delivery: Your personal information is used to provide coaching services, manage bookings, process payments, and communicate with you about your sessions.

2.2 Improvement: We may use your information to improve our services, website functionality, and customer experience.

2.3 Marketing: With your consent, we may use your contact details to send promotional materials and updates about new services or offers. You can opt-out of these communications at any time.

3. Information Sharing

3.1 Third-Party Providers: We may share your information with third-party service providers who assist us in delivering services (e.g., payment processors, scheduling tools). These third parties are contractually obligated to protect your data and use it only for the intended purpose.

3.2 Legal Requirements: We may disclose your personal information if required by law, or if we believe that such action is necessary to comply with legal processes or to protect the safety of our clients or others.

4. Data Security

4.1 Protection: We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online system is completely secure, and we cannot guarantee the absolute security of your data.

4.2 Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

5. Your Rights

5.1 Access: You have the right to request access to the personal information we hold about you.

5.2 Correction: You can request corrections to inaccurate or incomplete personal information.

5.3 Deletion: You can request that we delete your personal information, subject to legal obligations that may require retention.

5.4 Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions included in each email.

6. Cookies

6.1 Usage: We may use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences or collecting analytical data.

6.2 Control: You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of our website.

7. Changes to the Privacy Policy

RobusteMentality reserves the right to update or modify this Privacy Policy at any time. We will notify clients of significant changes and update the effective date.

8. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at support@robustementality.com.