Effective Date: 9.9.2024

Welcome to RobusteMentality. By engaging with our services, you agree to comply with the following Terms of Service (TOS). Please read these terms carefully before using our services.

1. General Overview

1.1 Service Provider: RobusteMentality provides life coaching and consulting services through one-on-one sessions, group sessions, online content, and other related offerings.

1.2 Eligibility: By using our services, you confirm that you are 18 years or older or have parental/guardian consent if younger. You also confirm that you have the legal authority to enter into this agreement.

2. Services

2.1 Coaching Services: We provide coaching services including, but not limited to, personal development, goal setting, mindset coaching, confidence building, and other coaching-related topics.

2.2 Consulting Services: Our consulting services include advice and strategies on mental development, growth mindset, and personal productivity, among others.

2.3 Sessions: Sessions are conducted via video call, phone call, or in-person as per agreement. The client is responsible for ensuring their availability at the time of booking.

3. Payment Terms

3.1 Pricing: The prices for each service are listed on our website and are subject to change. Clients will be notified in advance of any pricing adjustments.

3.2 Payments: Payments are due at the time of booking. All fees are non-refundable unless otherwise stated in these terms.

3.3 Refund Policy: Clients may receive a refund if a cancellation request is made at least 48 hours prior to the scheduled session. Failure to cancel within this timeframe will result in the session being forfeited without a refund. Rescheduling is allowed if the cancellation occurs within the 48-hour notice period.

4. Cancellations and Rescheduling

4.1 Client Cancellations: Clients may reschedule sessions if they provide at least 48 hours’ notice before the scheduled appointment. Failure to provide sufficient notice may result in the session being forfeited without a refund.

4.2 Provider Cancellations: If RobusteMentality cancels a session, the client will have the option to reschedule or receive a full refund.

5. Coaching Disclaimer

5.1 No Guarantees: While our goal is to help clients achieve their personal and professional development goals, RobusteMentality makes no guarantees regarding the outcome of coaching services. Success depends on each individual’s commitment and effort.

5.2 Not Therapy: Coaching provided by RobusteMentality is not a substitute for professional medical advice, diagnosis, or treatment. We do not offer therapy, counseling, or mental health services. Clients experiencing psychological distress or requiring mental health care should seek licensed professionals.

6. Confidentiality

6.1 Confidentiality Agreement: All personal information shared during coaching sessions will remain confidential unless required by law to disclose such information (e.g., if there is a risk of harm to the client or others).

6.2 Record-Keeping: RobusteMentality may keep records of session notes for reference purposes. These records will be stored securely and are not shared with third parties without the client’s consent.

7. Intellectual Property

7.1 Ownership: All content provided during sessions, on the website, and through any materials created by RobusteMentality are the intellectual property of RobusteMentality. Clients may not reproduce, distribute, or share such materials without explicit permission.

8. Liability

8.1 Limited Liability: RobusteMentality shall not be held liable for any damages, direct or indirect, that arise from the use of our services. This includes, but is not limited to, personal injury, emotional distress, or loss of income.

8.2 Client Responsibility: The client accepts full responsibility for any actions they take following coaching sessions. The client acknowledges that they are responsible for their own decisions and the results of those decisions.

9. Modifications

9.1 Changes to Terms: RobusteMentality reserves the right to modify or update these Terms of Service at any time. Clients will be notified of significant changes, and continued use of the service will constitute acceptance of the revised terms.

10. Governing Law

10.1 Jurisdiction: These Terms of Service shall be governed and construed in accordance with the laws of the state of Florida, without regard to its conflict of law provisions.